DOs
Remind users of their self-confidence and value
Demonstrate desired behaviors to users
Remind people of benefits of the target action
Use messaging that addresses barriers to change
Use messaging that increases users’ self-efficacy (belief on oneself)
Help users to practice positive behavior scenarios
Offer option to message close peers in risky situations
DON’Ts
Send too many reminders to users
Provide misleading or inaccurate information related to overcoming barriers
Provide misleading or inaccurate information related to users’ context and actions